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Compatibility
Check the compatibility of CareSens Air app with your smart device.
ResourcesCompatibility
The smart device must meet the following system specifications and compatible models
to use the CareSens Air app and Sens 365 app.
시스템 사양
Operating System Version
Android Android 8 – 15 (Samsung, Google)
Android 13 – 14 (vivo, Motorola, HONOR)
iOS iOS 13.2 – 18
Recommended smart watch specifications
시스템 사양
Operating System Version Resolution
Wear OS (Galaxy Watch) 3.0 or higher 192 x 192 or higher
watchOS (Apple Watch) 9 or higher 324 x 394 or higher
  • Check the minimum requirements for your smart device before installing the app. The app may not function properly if you update the OS of your smart device after installing the app.
  • You can find the smart devices that have passed our compatibility test by clicking 'View Compatible Models' below. The app may not work properly on smart devices that have not been tested for compatibility.
  • Set the date and time automatically from the Settings menu of your smart device. If the date and time are not set automatically, you must set them manually if you travel to a different time zone.
  • Do not install the app on a smart device that has been tampered with through hacking. The app may not work properly.
  • Smartwatch app support may be limited in some regions.
  • Date of update: 7 April 2025
* If you have any further questions about using the software, please contact customer service at 0800 881 5423.
View Compatible Models

View Compatible Models

Android Compatible Models

Android 8 - 15
Google Pixel 3 (G013A)
Google Pixel 4a (G025J)
Google Pixel 6 Pro (G8V0U)
Samsung Galaxy Quantum2 (SM-A826S)
Samsung Galaxy A8 (2018) (SM-A530N)
Samsung Galaxy A10 (SM-A105N)
Samsung Galaxy A12 (SM-A125N)
Samsung Galaxy A13 (SM-A135N)
Samsung Galaxy A14 (SM-A145M)
Samsung Galaxy A21s (SM-A217N)
Samsung Galaxy A23 (SM-A235N)
Samsung Galaxy A24 (SM-A245N)
Samsung Galaxy A30 (SM-A305N)
Samsung Galaxy A31 (SM-G315N)
Samsung Galaxy A32 (SM-A325N)
Samsung Galaxy A32 5G (SM-A326K)
Samsung Galaxy A33 5G (SM-A336N)
Samsung Galaxy A34 5G (SM-A346N)
Samsung Galaxy A50 (SM-A505N)
Samsung Galaxy A51 5G (SM-A516N)
Samsung Galaxy A52 (SM-A525F)
Samsung Galaxy A53 5G (SM-A536N)
Samsung Galaxy A71 (SM-A715F)
Samsung Galaxy A73 5G (SM-A736B)
Samsung Galaxy Note9 (SM-N960N)
Samsung Galaxy Note10 5G (SM-N971N)
Samsung Galaxy Note10+ 5G (SM-N976N)
Samsung Galaxy Note20 5G (SM-N981N)
Samsung Galaxy Note20 Ultra 5G (SM-N986N)
Samsung Galaxy S9 (SM-G960N)
Samsung Galaxy S9+ (SM-G965N)
Samsung Galaxy S10e (SM-G970N)
Samsung Galaxy S10 (SM-G973N)
Samsung Galaxy S10+ (SM-G975N)
Samsung Galaxy S20 5G (SM-G981N)
Samsung Galaxy S20+ 5G (SM-G986N)
Samsung Galaxy S20 Ultra 5G (SM-N986N)
Samsung Galaxy S20 FE 5G (SM-G781G, SM-G781N)
Samsung Galaxy S21 5G (SM-G991N)
Samsung Galaxy S21+ 5G (SM-G996N)
Samsung Galaxy S21 Ultra 5G (SM-G998N)
Samsung Galaxy S22 (SM-S901N)
Samsung Galaxy S22+ (SM-S906N)
Samsung Galaxy S22 Ultra (SM-S908N)
Samsung Galaxy S23 (SM-S911N)
Samsung Galaxy S23+ (SM-S916N)
Samsung Galaxy S23 Ultra (SM-S918)
Samsung Galaxy S24 (SM-S921N)
Samsung Galaxy S24+ (SM-S926N)
Samsung Galaxy S24Ultra (SM-S928N)
Samsung Galaxy Z Fold3 5G (SM-F926N)
Samsung Galaxy Z Fold4 (SM-F936N)
Samsung Galaxy Z Fold5 (SM-F946N)
Samsung Galaxy Z Flip3 5G (SM-F711N)
Samsung Galaxy Z Flip4 (SM-F721N)
Samsung Galaxy Z Flip5 (SM-F731N)
Samsung Galaxy Z Flip 5G (SM-F707N)
Samsung Galaxy Z Flip6 (SM-F741N)
Samsung Galaxy A15 (SM-A155)
Samsung Galaxy A35 (SM-A356)
Samsung Galaxy S25 (SM-S931N)
Samsung Galaxy S25+ (SM-S936N)
Samsung Galaxy S25Ultra (SM-S938N)
Samsung Galaxy Quantum3 (SM-M536)
Android 13 - 14
Vivo Y27 (V2302)
MOTOROLA edge 40 (XT2303-2)
MOTOROLA moto g54 (XT2343-1)
HONOR 90 Lite (CRT-NX1)
POCO X3 Pro (M2102J20SG)
MOTOROLA edge 30 (XT2203-1)
Redmi Note10 Pro 5G (M2101K6G)
Xiaomi11 Lite 5G NE (2109119DG)
Redmi Note12 Pro (22101316C)
Redmi12 (23053RN02A)
Redmi Note11 Pro 5G (21091116I )
Redmi Note13 Pro 5G (2312DRA50C)

Galaxy Watch compatible models

Wear OS(3.0~)
Galaxy Watch4 (SM-R865)
Galaxy Watch4 Classic (SM-R890)
Galaxy Watch 5 Pro (SM-R920)
Galaxy Watch6 (SM-R930)
Galaxy Watch6 Classic (SM-R960)
Galaxy Watch7 (SM-L305N)
Galaxy Watch Ultra (SM-L705N)

Apple iPhone Compatible Models

iOS 13.2 - 18
iPhone Xs
iPhone XR
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone SE (2020)
iPhone 12
iPhone 12 mini
iPhone 12 Pro
iPhone 12 ProMAX
iPhone 13
iPhone 13 mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone SE (2022)
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
iPhone 16e
iOS 13.2 is also supported on iPhone models in the iPhone 6s through X series. However, the iPhone SE (1st Generation) and iPhone 6s series are not compatible due to limitations in BLE performance. Please note that other models below the iPhone Xs have not been fully tested.
For iOS devices, if the Battery Maximum Capacity of the smart device is below 80%, the connection between the sensor and the app may be unstable.

Apple Watch compatible models

Warch OS(9.0~)
Apple Watch Ultra
Apple Watch 5
Apple Watch 6
Apple Watch 7
Apple Watch SE (2nd gen)
Apple Watch 8
Apple Watch 9
Apple Watch 10
Apple Watch Ultra 2

Date of update: 7 April 2025

Sens365 App can be run on smartphones that meet the following minimum specifications.

Android Smartphones

  • Android OS: 8.0
  • Resolution: 360 x 640
  • Manufacturer

    Samsung, Google (Android OS 8)

    vivo, Motorola, HONOR (Android OS 13)

iOS Smartphones

  • iOS: 13.2
  • Resolution: 375 x 667
  • Manufacturer: Apple

* Sens365 App is to be installed and run on smartphones that meet the minimum specifications but there may be unexpected cases where it would not work properly.

Date of update: 7 April 2025

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