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Terms of Use of i-SENS Integrated Membership
Terms of Use of i-SENS Integrated Membership
Terms of UseTerms of Use of i-SENS Integrated Membership

Terms of Use of i-SENS Integrated Membership

Contract starting date: September 11th, 2023

Contract execution date: September 11th, 2023

Terms of Use of i-SENS Integrated Membership

The contents of the terms of use are as follows. Please refer to the list below and agree beforeuse

Table of contents

■ Main Content

Article 1 (Purpose and effectiveness of the contract); Article 2 (Terminology); Article 3 (Contract notifications and changes); Article 4 (Notifications to users); Article 5 (Usage of i-SENS service accounts);Article 6 (Editing member information); Article 7 (Member ID and password management); Article 8 (Contract of use termination and usage limitations, etc.); Article 9 (Use of services); Article 10(Termination of services and notification of termination); Article 11 (Obligations of i-SENS); Article 12 (Obligations of users); Article 13 (Protection of the personal information and sensitive information ofusers); Article 14 (Rights to ownership); Article 15 (Exemptions); Article 16 (Compensation for damages); Article 17 (Regulations outside of the contract); Article 18 (Governing laws and solutions to conflict)

■ Additional Clauses

 

■ Main Content

Article 1 (Purpose and effectiveness of the contract)

This terms and conditions contract (hereinafter referred to as the "contract") aims to set the basic conditions of use for the Continuous Glucose Monitoring System (hereinafter referred to as "CGMSystem") product and related wired and wireless services provided by i-SENS Co., Ltd. (hereinafter referred to as "i-SENS") between i-SENS and the user in relation to rights, obligations, andresponsibilities. By clicking the 'Agree' button of this contract posted by i-SENS, the user expresses his or her agreement to the contract before using i-SENS services. Therefore, please read the terms andconditions of the contract and the related operation policies carefully. The content of this contract can be checked from the start screen of each service while using the service. Details regarding i-SENS'sefforts to securely handle users' personal information and other matters related to personal information protection can be found in Article 13 (Protection of Users' Personal and SensitiveInformation) of this contract, as well as in the Privacy Policy of i-SENS CGM System services.

Article 2 (Terminology)

1. The terms of this contract are as follows.

  • 'Service' refers to the various services the user can use through the domain website and app provided by i-SENS for CGM System products and services, regardless of the device used (PC,cell phone, portable device, other wired and wireless devices included), such as information searching, measuring, monitoring, and communicating with other users.
  • 'Member' refers to an individual who has provided personal information to i-SENS and has entered into an account user contract with i-SENS in accordance with Article 5 (Usage of i-SENS service accounts) to use the i-SENS services.
  • 'Non-member' refers to an individual who uses the i-SENS services without signing up as a member.
  • 'User' refers to both a 'member' and a 'non-member.' Thus, it refers to all users who agree to the terms and conditions and use the i-SENS services.
  • 'Account' refers to the member differentiation unit used to manage the service usage history of each user after he/she logs into i-SENS services. The 'Account ID' or 'ID' is set by themember in the form of the user's e-mail address to differentiate users and the services they use. 'Account password' or 'password' refers to the process used to confirm that the 'ID' setby the 'member' belongs to the right member. Password protection refers to the special combination set by the member of at least eight characters of letters, numbers and symbols.When members set an 'account,' they can use their e-mail address ID to connect an external account service (e.g., Google account, Apple ID, Kakao account, etc.) to their i-SENS account.In this case, a seperate password is not created.
  • 'Personal information' and 'sensitive information' refer to 'personal information' and 'sensitive information' provided to i-SENS according to the Republic of Korea's Personal InformationProtection Act and similiar related national laws.
  • 'Membership termination' refers to the termination of an account usage contract under Article 8 (Contract of use termination and usage limitations, etc) of this contract.

Any terminology used in this contract that is not defined in Item 1 shall follow the definitions in related laws and individual service descriptions. Other terminology shall follow general customsand business customs.

Article 3 (Contract notifications and changes)

1. Some of the services provided by i-SENS or affiliated services provided by a third party (hereinafter referred to comprehensively as "individual services") will have separate regulations or a separateterms of agreement for each service. The terms of agreement for the individual services can be checked through other methods of notification such as the start screen of each service. If thecontent of the individual services contract is in conflict with the content of this contract, the content of the individual services contract applies first.

2. The user will be notified of the terms and conditions of this i-SENS contract and the address, company name, CEO's name, and name of the person in charge of personal information protectionmanagement when he/she first uses the i-SENS services, and this information will also be shown so that it can easily be viewed within each service during use to protect the right of the user toaccess this information.

3. i-SENS may make changes to the contract if necessary within a range that does not break any related laws. If changes are made to the contract, the changes will be announced on the i-SENSstart screen or notification board seven days before the changes come into effect. However, if the changes made are disadvantageous to the user, a notification is made 30 days beforehand, andmembers are notified individually.

4. The user has a duty to check notifications of the company related to contract changes. The company shall not be held responsible for damages to the user that arise due to changes to acontract the user has agreed to, or due to the user not checking the changes to the contract.

5. If i-SENS gives a notification in accordance with the item above and no rejection is expressed from the date of notification to the date of change, and it is clearly indicated that this shall be consideredan agreement to the changes, in the case that the user does not make a remark of rejection, it will be regarded that the user has agreed to the changes.

6. If the user does not agree to the changes to the contract, the user may not be able to continue using the services to which the contract applies.

Article 4 (Notifications to users)

1. i-SENS may give notifications to users using e-mail or SMS/MMS, push notification services (hereinafter PNS) of app alarm systems, and other appropriate communication methods to informthe user.

2. When random users need to be notified and notification in accordance with the previous item is not possible, i-SENS may post the notification on the service notification board for 30 days instead.However, if the content significantly affects the user or is disadvantageous to the user, the changes shall be notified, and members shall be individually notified.

Article 5 (Usage of i-SENS service accounts)

1. The account usage contract for members to use the i-SENS services is entered into when the user agrees to this contract, completes the certification process of i-SENS, and provides the necessarypersonal information to apply for membership, and i-SENS authorizes the application (referred to as "account usage contract" or "membership"). i-SENS generally authorizes membership, but maypostpone or deny membership in any of the following cases until the issue is relieved.

  • If the user uses another person's information or a stolen identity to enter false information for membership.
  • If the user is under 14 years of age. 
  • If a user who has been restricted from use by i-SENS due to a violation of the contract or law applies for membership again before the restriction is lifted.
  • If there is a violation of the contract or law, or concern of a possible violation.
  • Other cases where i-SENS judges that membership should be postponed for a certain period due to business or technical reasons of i-SENS.

2. If there is no other regulation, Item 1 of this article applies to the individual services provided by i-SENS or a third party.

3. Identity verification of the member is conducted through the e-mail registered with the account, so maintaining up-to-date information is important for using the i-SENS services. If the informationregistered with the account has changed, the member must log in to the i-SENS services and edit his/her information. The member is held responsible for any disadvantages suffered for failing tolet i-SENS know of changes to information.

4. The member cannot share his/her account with another person. An account is a unit for differentiating members to manage the i-SENS service usage history of each member. When amember logs into his/her account, it is deemed that the actual member is logged in unless there is a special situation. All posts made while logged in are also considered posts made by themember unless there is a special situation. Accounts are thus units of differentiation belonging to each member. Members therefore can not sell, transfer, or lend their account to another person,and usage of a member's account by another person cannot be permitted.

5.A person using the i-SENS services as though he/she is a member even though he/she is not causes damages to normal, trusted users and i-SENS, and any damages or side effects causedthrough irregular permission of account usage shall be the responsibility of the member at hand.

Article 6 (Editing member information)

1. Members can open and edit their personal information at any time through the personal information management page. However, some information needed for service management, suchas ID, date of birth, legal name, and gender, cannot be edited.

2. As mentioned in Article 5 (Usage of i-SENS service accounts) of this contract, if there are changes to member information from the date of membership, members must relay the changes to i-SENSthrough an online edit, e-mail or other method.

3. i-SENS shall not be held responsible for any disadvantages caused by failure to relay changes to i-SENS in accordance with Item 2 of this article.

Article 7 (Member ID and password management)

1. Only the actual member can log in to the member's account.

2. The member is in charge of managing his/her ID and password and must not reveal them to a third party.

3. If a member becomes aware that his/her ID or password has been stolen or is being used by a third party, he/she must notify i-SENS immediately and follow i-SENS's instructions

4. In the case of Item 3 of this article, if the member fails to notify i-SENS, or does not follow i-SENS's instructions, i-SENS shall not be held responsible for any disadvantages that arise from the situation.

5. i-SENS may limit usage of an ID if there is a cause for concern of personal information leakage, if it engages in activity that is anti-social or goes against general customs, or if there is a possibility of it being misunderstood as an i-SENS manager or as i-SENS.

6. Any log in that is judged to be abnormal may lead to ID protection measures. i-SENS may take ID protection measures that limit member log in if abnormal log-in behavior is confirmed, such as many connections with one member account, if connection goes back and forth between domesticand international, or if illegal or commercial posts are posted in large volumes, as this is a cause for concern of member ID or password leakage.

Article 8 (Contract of use termination and usage limitations, etc.)

1. Members can apply for termination of the account usage contract with i-SENS at any time (referred to as "account usage termination" or "closing membership"), and this is taken care of swiftly inaccordance with the related i-SENS regulations. Members can terminate their membership through the i-SENS account management website (https://accounts.i-sens.com).

2. If a member terminates his/her membership in accordance with related laws and the Privacy Policy of i-SENS, if the company has member information, it shall all be deleted, excluding information needed for processing necessary duties.

3. If there is no record of a user logging in for a long time to use the i-SENS services, the company can notify the user through e-mail, a notification within the services, or another electronic methodthat his/her information will be discarded or classified and saved. If there is a lack of necessary information to provide the services, the account usage contract may be terminated in accordance with this article.

4. In one of the following cases, i-SENS reserves the right to limit usage by the user in stages, including warnings, temporary blocks, permanent termination, etc.

  • If membership sign-up information or the content of service posts is found to be false.
  • If the member posts content that insults or defames a third party (individuals or companies).
  • If there is content that verbally abuses employees or stimulates other mental pain.
  • If posts are made that violate the intellectual property or other rights of a third party.
  • If posts are made that hinder the stable operation of services.
  • If posts are made that violate public order or customs.
  • If the services are used for criminal actions.
  • If the member interrupts the service usage of other users.
  • If the user's actions intentionally interrupt the operation of the i-SENS services, or if information that can interrupt the stable operation of the services is sent, or if spam information is sent despite an expression of rejection from the receiver.
  • Other cases that are considered to violate this contract or the law, or are considered to be rational reasons by i-SENS.

5. Despite the previous item, an account can be terminated permanently if a member violates the law such as by using somebody else's name or making payments that are not his/hers, which are violations of the Resident Registration Act of Korea, or providing illegal programs and interrupting operations, which violate the Copyright Act and Computer Program Protection Act of Korea, ordistributing bad programs or logging in more than allowed.

6. If a member does not log in for over one year, i-SENS can limit usage for personal information protection and efficiency of operations.

7. When limiting usage in accordance with this article, i-SENS notifies members of the reason for limitation, the type of limitation and period, and how to object beforehand. Members can object to the decision of i-SENS through the process set by i-SENS. If i-SENS judges the reason to be fair, i-SENS shall quickly re-open the usage of services.

8. Members who terminate membership in accordance with this article must delete their own posts before applying for termination because their posts and comments on boards will not be deleted.

Article 9 (Use of services)

1. i-SENS services are provided 24 hours a day except when this is not possible due to business or technical reasons. However, i-SENS can conduct service maintenance or check-ups when necessary, and services can be limited during this time. Free i-SENS services may be edited, changed, or terminated partially or wholly in order to provide a more effective product. In this case, unless there is a special related law, there shall be no compensation for users.

2. If services are upgraded, changed, added, or deleted, i-SENS will make an effort to notify users of the changes through the service start screen or other methods. Users are recommended to use the latest version for a smooth experience with the services. Any limitations to all or some services due to the failure to abide by the guidelines will not be compensated unless there is a special related law.

3. i-Sens will make an effort to notify users of important announcements needed for use of the services. i-SENS will give notifications to users individually through e-mail or service alarms or other electronic methods, or to all members using the start screen or notifications of the i-SENS CGM System product and services domain website or app.

4. Users must abide by the regulations of this contract and the notifications and guidelines of the services, and must not do any of the following.

  • Using the i-SENS services for profit without prior written consent.
  • Random changes, extractions, copying, reverse engineering, or other similar actions regarding the services or their related elements.
  • Intentionally damaging, weakening, or overloading the services, or malicious use of the services such as by distributing bad software or hacking.
  • Other actions that violate this contract or the law.

Article 10 (Termination of services and notification of termination)

1. If personal information stored by i-SENS is deleted or damaged due to a national emergency, a defect with service equipment that is beyond the control of i-SENS, or other uncontrollable circumstances, i-SENS shall not be held responsible.

2. In the case of an emergency system check-up, expansion, or change, natural disasters, national emergencies, or other circumstances where normal services cannot be provided, services may be limited or stopped temporarily. Members will be notified of the reason and period prior to the limitation to minimize disadvantages to members. However, if services are stopped due to reasonsi-SENS cannot control (intentionality of the system manager, disk errors, system down, etc.), or due to the intent or fault of another party (PC communication company, period communication company, system maintenance company, etc.) prior notification may not be possible and post notifications will be posted.

3. If some or all of the services need to be stopped permanently due to a change to a new service or a business judgment of i-SENS, users shall be notified individually 30 days in advance.

4. If usage of the services is permanently terminated due to a clear violation of the law by the user or other reason, all services and benefits through the services will be terminated and not compensated for. Please take note of this. The user may appeal in this case, and if the appeal is found to be fair, protective measures such as restoration shall be taken.

5. i-SENS may divide the range of services and set different periods of usage for different ranges. Notifications are provided in this case.

Article 11 (Obligations of i-SENS)

1. i-SENS does not leak or distribute the personal information or sensitive information of users gained through the services to a third party without the consent of the user. However, if a request is made by an organization related to a legal investigation or through a government office, information may be shared through the proper legal procedure.

2. To provide users with continuous, stable services, i-SENS continuously fixes and restores related equipment and software in the case of errors unless there is an unavoidable situation where this is not possible. However, in the case of a natural disaster, emergency situation, or other unavoidable situation, services may be stopped termporarily or terminated. Refer to the terms and conditions or notifications provided by partners for information on changes or the termination of services provided by service partners such as third party partner apps, or inquire with those parties directly.

3. i-SENS responds quickly to user complaints related to the services, and if quick handling is not possible, the reason and expected schedule are communicated to the user.

4. i-SENS abides by laws related to service operation and maintenance, including the Personal Information Protection Act of Korea, the Protection of Communication Secrets Act, and the Telecommunications Business Act.

Article 12 (Obligations of users)

1. In the case of one or more of the followings, i-SENS can delete posts or set a period of usage suspension for the services. The user shall be held fully responsible for this unless there is intentionality or fault on the part of i-SENS, and the user must compensate i-SENS for any damages caused through his/her actions.

  • If membership sign-up information or the content of service posts is found to be false.
  • If the member posts content that insults or defames a third party (individuals or companies).
  • If there is content that verbally abuses employees or stimulates other mental pain.
  • If posts are made that violate the intellectual property or other rights of a third party.
  • If posts are made that hinder the stable operation of services.
  • If posts are made that violate public order or customs.
  • If the services are used for criminal actions.
  • If the member interrupts the service usage of other users.
  • If the user's actions intentionally interrupt the operation of the i-SENS services, or if information that can interrupt the stable operation of the services is sent, or if spam information is sent despite an expression of rejection from the receiver.
  • Other cases that are considered to violate this contract or the law, or are considered to be rational reasons by i-SENS.

2. When limiting usage such as by deleting posts or stopping services in accordance with the previous Item, i-SENS notifies users of the reason for limitation, the type of limitation and period, and howto object beforehand. Users may appeal through the process set by i-SENS. If i-SENS judges the reason to be fair, i-SENS shall quickly restore the posts or re-open usage of services.

3. Users may not illegally distribute or use the commercial software through methods that are not permitted, such as hacking, decompiling, or reverse engineering. i-SENS shall not be held responsible for damages, punishment from related organizations, or legal action due to theviolation of these rules, and users have the obligation to compensate i-SENS for any damages due to their actions.

4. Data sharing and download functions within the services are only possible through user selection, and the user is responsible for his/her actions.

Article 13 (Protection of the personal information and sensitive information of users)

1. i-SENS places great importance on protecting the personal information of users, and makes efforts to protect the personal information of users in accordance with the Personal Information ProtectionAct of Korea and other related laws.

2. The personal information of users is collected and used to the minimum extent necessary within the purpose and range agreed to by the user for the smooth provision of services. Notifications related to services and marketing information may be sent to the user's contact information within the purpose and range agreed to by the user. Information related to personal informationprotection and handling and other related areas can be accessed through the service menu and the Privacy Policy posted for users to see (http://caresensair.com).

Article 14 (Rights to ownership)

1. The copyrights and intellectual rights of the services belong to i-SENS.

2. The copyright and other intellectual properties of work provided by a third party that has a contract with i-SENS belong to the company that provides the work unless stated otherwise in the contract with the party.

3. i-SENS possess the rights to all services of i-SENS and all information and material provided through the services. These are all assets of i-SENS or the usage rights belong to i-SENS, and thus i-SENS is protected by related laws. A written contract must be entered into with i-SENS to use the information and services in this item for any goal other than the provision of services, for quotes, or even for non-profit purposes, and they can only be used with the source clearly shown. Usingthe information or material without consent, including copying, modifying, reproducing, distributing, publishing, exhibiting, transferring, or selling, or using the materials to produce tangible or intangible products or services is prohibited.

4. According to Item 3 of this article, even if a user uses the information and material of i-SENS basedon a written contract with i-SENS, opening and providing the information to a third party other than the party of the contract is not allowed, and if there is a violation, the user will be held responsible for compensation for damages.

5. If the user agrees to this contract and abides by it, i-SENS grants the user the right (hereinafter referred to as "service license") to use limited services (including service software) that are non-exclusive and can be canceled. The user can only use this service license for the purpose ofproviding services and cannot transfer to another party or reuse the content. The user is permitted to use the services only during the period for which the service license is granted, and the user recognizes and agrees that any other rights, such as service property rights and intellectual property rights, are not transferred to the user. This service license does not apply to the i-SENS servicename, brand, or logo, and all copyrights, trademark rights, patent rights, and other related rights belong to i-SENS and are protected by related laws.

Article 15 (Exemptions)

1. If damages arise for the user during the usage of the services, i-SENS takes responsibility only when i-SENS is directly responsible for the damages that occurred. i-SENS shall not be held responsible for damages that occur without intentionality or fault, as with the following Items.

  • In the case of a natural disaster or any other unavoidable reason for not providing services.
  • In the case that there is an error in the usage of services due to the fault of the user.
  • Various damages and losses due to not being able to use the services.
  • Profit and loss expected to arise from information or materials gained from using the services, or other similar profit and loss
  • Responsibility for a post written by a user, or a dispute with a third party using the service or platform.
  • All other damages that arise for the customer due to the services within the range permitted by law.

2. There is a possibility of errors in services and legality due to reasons that are not the responsibility of i-SENS (including but not limited to safety, reliability, accuracy, completion, validity, correspondingto a certain purpose, security errors, errors and bugs, violation of rights, etc.). i-SENS shall not be held responsible for service error if there is no intentionality or fault on the part of i-SENS.

3. The information provided to the user through the i-SENS services is for reference, and cannot substitute for medical diagnosis or treatment.How the application of the information is subjectwholly to the judgment of the user and i-SENS does not take any responsibility as long as there is no intentionality or severe fault on the part of i-SENS

4. The services provided to the user by i-SENS can include products and services provided through a third party collaborating with i-SENS, and the third party provider shall be responsible for these products and services.

5. Even in the case defined in Item 4 of this Article, if a user suffers damages due to unfulfilled liabilities or illegal actions due to the fault of i-SENS (excluding cases of severe fault), i-SENS shall not be held responsible for damages that are not direct damages but are due to a special circumstances, are indirect damages, or are other damages, etc. (including cases where i-SENS or the user predicted or could have predicted the occurrence of damages)..

Article 16 (Compensation for damages)

If the user uses the services provided for any usage other than that stated in the contract, such as the prohibited copying of some or all content, sharing content, providing content, or sharing in the form of publications or electronic storage devices, this is a violation of the user's obligations, and i-SENS may file for compensation of all damages that arise from these actions.

Article 17 (Regulations outside of the contract)

Any circumstances not stipulated in this contract and the interpretation of this contract shall be based on individual service contracts or related laws, and when a law is not applicable, general customs shall be followed.

Article 18 (Governing laws and solutions to conflict)

1. The original copy of this contract shall be in Korean.

2. The relationship between the user and i-SENS in relation to this contract and the i-SENS services shall follow Korean law.

3. Disputes between the user and i-SENS that arise in relation to the usage of the services or this contract shall be resolved through negotiations between the two parties, but if a resolution cannot be reached, a court jurisdiction shall be decided in accordance with civil suit law.

■ Supplementary Provisions

Article 1 (Date of execution)This contract shall be executed from September 11th, 2023.

If you have any queries about the i-SENS CGM System services, please contact the Customer Center (080-910-0900).