Compatibility
Check the compatibility of CareSens Air app with your smart device.
ResourcesCompatibility The smart device must meet the following system specifications and compatible models
to use the CareSens Air app and Sens 365 app.
to use the CareSens Air app and Sens 365 app.
| Operating System | Version |
|---|---|
| Android | Android 8 – 14 |
| iOS | iOS 13.2 – 17 |
- Check the minimum requirements for your smart device before installing the app. The app may not function properly if you update the OS of your smart device after installing the app.
- You can find the smart devices that have passed our compatibility test by clicking 'View Compatible Models' below. The app may not work properly on smart devices that have not been tested for compatibility.
- Set the date and time automatically from the Settings menu of your smart device. If the date and time are not set automatically, you must set them manually if you travel to a different time zone.
- Do not install the app on a smart device that has been tampered with through hacking. The app may not work properly.
- Date of update: May 3, 2024
* If you have any further questions about using the software, please contact customer service at 0800 881 5423.
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