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How To Use
See how easy it is to use CareSens Air, from installing the app to attaching the sensor.
ResourcesHow To Use
How to use the product
Installing the app and signing up
  • Step 1

    step_a_01.png
    Launch the CareSens Air app on your smartphone and tap Create an account on the unified login screen.
    ic_24_guide.png
    ※ If you haven't already, download and install the CareSens Air app by searching for it in the App Store or Google Play.
  • Step 2

    step_a_02.png
    Select your country and language and move on to the next step.
  • Step 3

    step_a_03.png
    Enter the email address you want to use for your account. A 6-digit verification code will be sent to your email. Enter the code to complete verification.
    ic_24_guide.png
    ※ Note: The verification code is valid for 5 minutes. Please enter it within this timeframe to complete your sign-up.
  • Step 4

    step_a_03.png
    Read the terms and conditions, select whether you agree, and move on to the next step.
  • Step 5

    step_a_03.png
    Enter your user information and press OK to complete your registration.
Connecting to a sensor
  • Step 1

    step_b_01.png
    Login to the CareSens Air user app on your smart device and tap Safety information, then tap Scan Sensor Information.
  • Step 2

    step_b_02.png
    On the 'Scan Sensor Information' screen, scan the barcode on the package label. You can manually enter the barcode instead by tapping Enter Manually.
    ic_24_guide.png
    ※ Enter the information exactly as it appears on the sensor package label.
    If you enter the serial number and pin code incorrectly, the sensor will fail to connect.
  • Step 3

    step_b_03.png
    Follow the steps on the screen to attach the sensor on the back of your upper arm, and tap Start Pairing.
    ic_24_guide.png
    ※ Before attaching the sensor, be sure to review the detailed sensor attachment instructions in the manual or tutorial video.
  • Step 4

    step_b_04.png
    Press the power button on the sensor firmly until it is recessed to connect the sensor. When the sensor is successfully connected, the alert settings screen appears.
    ic_24_guide.png
    ※ In the case of iOS, you need to enter the pin code according to the Bluetooth connection request.
  • Step 5

    step_b_05.png
    Once you finish configuring the alert settings, the sensor warmup period of two hours begins.
  • Step 6

    step_b_06.png
    When warmup is complete, a calibration alert sounds. Tap the red calibration button on the home screen and initiate the calibration to start using the sensor.
    ic_24_guide.png
    ※ Calibration is done by taking two measurements with a personal glucose monitor and entering the blood glucose values.
Attaching the sensor
  • Step 1

    step_c_01.png
    Open the CareSens Air sensor package. Wash your hands well with soap and running water, and dry them with a clean cloth. Take the applicator out of the package and set it on a flat, stable surface.
    ic_24_guide.png
    ※ Check the expiration date on the sensor package label before opening the package.
  • Step 2

    step_c_01.png
    Wipe the area where the sensor will be attached to the skin with an alcohol swab and wait for it to dry completely.
  • Step 3

    step_c_03.png
    Remove the safety cap and place the applicator horizontally on the back of your upper arm, where the sensor will be attached.
    ic_24_guide.png
    ※ Do not press the release button on the applicator until you are ready to attach the sensor.
  • Step 4

    step_c_04.png
    Press the Release button on the applicator. The sensor is then released from the applicator and can be attached to the back of your upper arm.
  • Step 5

    step_c_05.png
    Remove the applicator and make sure that the sensor has been properly attached. After attaching the sensor, sensor tape can be attached to prevent the sensor from being easily removed from the attachment area.
Alert settings
  • Step 1

    step_d_01.png
    Set your glucose alert levels in Settings.
  • Step2

    step_d_02.png
    Under System Alerts, you can choose whether to receive alerts such as calibration, signal loss, remaining sensor life, sensor error.
  • Step 3

    step_d_03.png
    Set to Mute as needed, which will silence all alerts except for essential alerts.
    ic_24_guide.png
    ※ Calibration, signal loss, remaining sensor life, sensor error alerts must be separately muted to stop the alerts from sounding.
How to use the product
tuto_sign1_01.png
Step 1
Launch the CareSens Air app on your smartphone and tap Create an account on the unified login screen.
※ If you haven't already, download and install the CareSens Air app by searching for it in the App Store or Google Play.
tuto_sign2.png
Step 2
Select your country and language and move on to the next step.
tuto_sign4.png
Step 3
Enter the email address you want to use for your account. A 6-digit verification code will be sent to your email. Enter the code to complete verification.
※ Note: The verification code is valid for 5 minutes. Please enter it within this timeframe to complete your sign-up.
tuto_sign6.png
Step 4
Read the terms and conditions, select whether you agree, and move on to the next step.
tuto_sign8.png
Step 5
Enter your user information and press Confirm to complete your registration.
tuto_connec1.png
Step 1
Login to the CareSens Air user app on your smart device and tap Safety information, then tap Scan Sensor Information.
tuto_connec2.png
Step 2
On the 'Scan Sensor Information' screen, scan the barcode on the package label. You can manually enter the barcode instead by tapping Enter Manually.
tuto_ico.png
Enter the information exactly as it appears on the sensor package label.
If you enter the serial number and pin code incorrectly, the sensor will fail to connect.
tuto_connec3.png
Step 3
Follow the steps on the screen to attach the sensor on the back of your upper arm, and tap Start Pairing.
tuto_ico.png
Before attaching the sensor, be sure to review the detailed sensor attachment instructions in the manual or tutorial video.
tuto_connec4.png
Step 4
Press the power button on the sensor firmly until it is recessed to connect the sensor.
When the sensor is successfully connected, the alert settings screen appears.
tuto_ico.png
In the case of iOS, you need to enter the pin code according to the Bluetooth connection request.
tuto_connec5.png
Step 5
Once you finish configuring the alert settings, the sensor warmup period of two hours begins.
tuto_connec6.png
Step 6
When warmup is complete, a calibration alert sounds. Tap the red calibration button on the home screen and initiate the calibration to start using the sensor.
tuto_ico.png
Calibration is done by taking two measurements with a personal glucose monitor and entering the blood glucose values.
tuto_sensor1.png
Step 1
Open the CareSens Air sensor package. Wash your hands well with soap and running water, and dry them with a clean cloth.
Take the applicator out of the package and set it on a flat, stable surface.
tuto_ico.png
Check the expiration date on the sensor package label before opening the package.
tuto_sensor2.png
Step 2
Wipe the area where the sensor will be attached to the skin with an alcohol swab and wait for it to dry completely.
tuto_sensor3.png
Step 3
Remove the safety cap and place the applicator horizontally on the back of your upper arm, where the sensor will be attached.
tuto_ico.png
Do not press the release button on the applicator until you are ready to attach the sensor.
tuto_sensor4.png
Step 4
Press the Release button on the applicator.
The sensor is then released from the applicator and can be attached to the back of your upper arm.
tuto_sensor5.png
Step 5
Remove the applicator and make sure that the sensor has been properly attached.
After attaching the sensor, sensor tape can be attached to prevent the sensor from being easily removed from the attachment area.
tuto_alert1.png
Step 1
Set your glucose alert levels in Settings.
tuto_alert2.png
Step2
Under System Alerts, you can choose whether to receive alerts such as calibration, signal loss, remaining sensor life, sensor error.
tuto_alert3.png
Step 3
Set to Mute as needed, which will silence all alerts except for essential alerts.
tuto_ico.png
Calibration, signal loss, remaining sensor life, sensor error alerts must be separately muted to stop the alerts from sounding.
Watch how to use the product
  • Getting Started with the CareSens Air

  • How to Remove and Replace
    the CareSens Air Sensor

  • pro_use_ico1.pngCareSens Air App User Guide
    • CareSens Air App User Guide

  • pro_use_ico2.pngSens365 App User Guide
    • Sens365 App User Guide

  • pro_use_ico3.pngSens365 Web User Guide
    • Sens365 Web – Sensor User

    • Sens365 Web – Care Provider